Our Members Talk About eCommerce |
Being a studio without the retail space I needed eCommerce for my clients. This capability has increased sales and helped gain credibility for my company. Albert Feeger, Botanica, www.botanicadenver.com |
"bbrooks eCommerce is very concise. It's just an order, not a time-consuming conversation and back-and-forth with a customer. There it is! bbrooks has made online ordering very easy. To member florists who don't have this capability, I say, go for it!" Robin Wood, Robin Wood Flowers, www.robinwoodflowers.com |
Case Studies |
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Mike Allen, Juniper Flowers
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Mike investigated having his web master build an eCommerce solution for his site, however, the cost to do so from scratch was prohibitive. "Bbrooks made it cost effective/affordable by paying monthly as you go," says Mike. "You only pay $2 for orders that actually come through. It's not like pay per click where a customer can click on order now, but never place an order." Mike likes the on and off switch feature. "When we know we will be out of the shop for holidays or special events all we have to do is login and click the page off switch. Its a comfort to know that when we get back there wont be unhappy customers who expected deliveries." He also noticed since they started using ecommerce the customers who want to spend $50, but talk to you at length about it on the phone, seem to be ordering online instead. "This saves us a lot of time," he concludes. |
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Miles Johnson, Fiori Floral Design
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Miles Johnson decided to add eCommerce to his newly designed web site in response to customer demand. His customers wanted to place orders online,20and BBrooks eCommerce provided an easy way to accommodate their requests. The process of getting set-up was simple and quick. It just took a few minute to paste and copy the code, and it's easy to manage the backend, he explained. And I have control over whats said on the order form. It makes good business sense, Miles says. Its working better than I anticipated. Lots more new customers have come through the online ordering service. Id still rather talk to people, but for some customer s this is the option that works best for them. |
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Amy Child Marella, Hidden Garden Flowers
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Amy decided to add eCommerce to give her customers the added convenience of online ordering. "Customers that forget to order during business hours can go online anytime and I don't miss an order." Amy explains that set up process was easy. "It wasn't complicated, everything is there for you." "The layout and payment page is already designed for you" "It can't hurt to get an extra customer a day." Amy concludes. "It's only an added bonus to have e commerce, it definitely doesn't have a negative impact on my business" |
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Eddie Zaratsian,
TIC TOCK
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Eddie Zaratsian decided to add the Bbrooks eCommerce service to his website to increase his credibility, as well as to add professionalism to his site. "Wake up people! You need an online presence,"Eddie says. "Bbrooks eCommerce gives us the backend that we need. My corporate accounts love that hey can order 24 / 7. And they can instantly print out a receipt for their purchase." |
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