frequently asked questions

What is bbrooks? Is it a wire service like Teleflora and FTD?

bbrooks is a consortium of fine florists, offering exquisite floral design in seasonal flowers for delivery nationwide. To use a traditional descriptive, if somewhat inelegant term - we are a wire service. Our network of florists specializes in fresh, seasonal flowers arranged with exquisite artistry.

When you order from bbrooks, one of our exclusive floral designers creates a unique floral arrangement just for you, and we deliver it anywhere in the US or most anywhere on the planet. bbrooks' member florists join us by invitation only, so you can trust that yours will be the very finest local delivery.

Are flower arrangements from bbrooks more expensive?

No. The difference lies in the varieties of flowers available in our fine florists' shops. What may be unusual to a traditional flower shop is a staple in a bbrooks member floral designer. Buying fine flowers in volume helps keep quality high and price low which means your floral arrangement will be comparable in size but filled with the beautiful and unique fine flowers you can always expect from b brooks. For more information about pricing and today's floral trends, click here.

Do you offer same day delivery? What about next day delivery?

Yes. If a flower delivery order is received by noon in the recipient's location we will do our best to be sure your gift arrives the same day. If the order is received after noon, we will arrange for next day delivery. We cannot always guarantee morning delivery and Sunday delivery is not available.

What if I prefer specific flowers?

We are happy to accommodate your wishes! If you have a request for specific flowers you may enter that information on the order form. All pre-filled order fields may be edited to suit your needs. If you wish to discuss specific selections please call our office toll free at 888-346-3356 or 415-674-5599. If a variety is in season our members should have little trouble obtaining it. Some varieties due to perishability may only be available through special order.

Where do you deliver?

Bbrooks delivers in all US cities. Boston, New York, San Francisco, Tulsa, Washington D.C.,Jacksonville, Memphis, Kansas City, New Orleans, Newport Beach, and Seattle, to name a few.
For a complete listing of cities we deliver to, click here.

Can I enter multiple gifts on one order?

You can include multiple names and gifts for the same address, however each new address requires its own order. At the end of your order, there is a place another order button that takes you back to the order page. You will need to cut and paste the card text from your previous order, enter the product description, and input the new recipients information.

Can you help me with an international Flower Delivery?

Yes! bbrooks has worldwide contacts and can arrange for delivery of fine flowers just about anywhere on the planet. Minimums vary from country to country due to rates of exchange. If you have questions regarding cost of an international flower delivery, please call our office toll free at 888-346-3356. Featured floral arrangements may not be available in certain countries.

Is it necessary for me to complete all of the information on the floral order form?

Yes. Without complete information for the recipient it can be difficult to make an accurate delivery. We want to be sure that your floral arrangement arrives in a timely fashion. It is also important that we have complete billing information. A daytime telephone number is particularly crucial so that we are able to contact you with any questions we may have.