Prices as listed are generally for the product as shown, however we are happy to accommodate varying budgets and can adjust arrangements to sizes larger and smaller than those shown. Due to the seasonal availability of products and the fluctuating prices of products by region, there are situations when the substitutions made may affect the size and appearance of the gifts delivered. Please know that we will try our best to fulfill your requests as closely as possible using the most premium products available and will make substitutions only when necessary.

Same day delivery is typically available until 12 pm in the recipient's time zone. Most of our member florists are closed on Sundays though in some cases we may be able to accommodate special deliveries if we receive the order in advance. Orders placed past 12 pm in the recipient's time zone or for Sunday delivery may be delivered the next business day though we will make every attempt to accommodate your first choice delivery date.

As we do deliver a perishable product susceptible to extremes in temperature and handling, we do request a photo accompanied by either order number or the last name of the sender or recipient (for order identification) when making a request for a return or exchange. Please email to orders@bbrooks.com or text/call 888-346-3356 within 24 hours of delivery. Please know that we will make every effort to swiftly resolve any issues if your gift should fail to meet expectations.